Viewing registration holds
A Hold is a restriction that may impact a student’s ability to make changes to their schedule, view transcripts, and more. Holds are placed on a student’s account for a number of reasons. View the table below to learn more about each main hold type, what it means, and how to resolve the hold.
To view holds on a student’s account, follow these steps:
- Go to Hokiespa.vt.edu.
- Click on the HokieSpa tab.
- Click on Hokie Wallet.
- Click on Administrative Holds. This screen will show any holds or say No Holds. Contact your academic advisor or the office indicated on the hold for more details.
Hold Type and What it Means |
Action to Resolve |
|---|---|
Admissions (UA): Student may be missing official transcripts or test scores |
Contact the Office of Undergraduate Admissions (or send missing items) Office: 925 Prices Fork Rd Phone: 540-231-6267 Email: admissions@vt.edu |
Bursar/Accounts Receivable (A1): Student may owe a balance to the university |
Contact the Bursar’s Office or pay bill online Office: Student Services Building, Suite 150 Phone: 540-231-6277 Email: bursar@vt.edu |
Bursar/Accounts Receivable (A2-AR Supervisor Hold): Issue with payments or accounts |
Contact the Bursar’s Office Office: Student Services Building, Suite 150 Phone: 540-231-6277 Email: bursar@vt.edu |
Bursar/Accounts Receivable (A4 Diploma Hold): Student may owe a balance to the university |
Contact the Bursar’s Office Office: Student Services Building, Suite 150 Phone: 540-231-6277 Email: bursar@vt.edu |
Bursar/Accounts Receivable (A6 Returned Check): Issues with returned payments |
Contact the Bursar’s Office Office: Student Services Building, Suite 150 Phone: 540-231-6277 Email: bursar@vt.edu |
Bursar/Accounts Receivable (A7): Student was financially withdrawn from enrollment due to non-payment |
Contact the Bursar’s Office Office: Student Services Building, Suite 150 Phone: 540-231-6277 Email: bursar@vt.edu |
| Cranwell International Center (G1 International Student): Student may need to complete their immigration check-in or other important paperwork | Contact the Cranwell International Center Office: Harper Hall Phone: 540-231-6527 Email: international@vt.edu |
| Dean, XXX College: Students may have an action item required by their Academic Dean’s Office. | Hold may include an email address for contact. If not, contact assigned advisor for instructions |
| Online Programs (OP or MO): Student must complete one or more mandatory online programs, including “Money Smarts” | Online Programs |
| Office of Undergraduate Academic Integrity (HN Honor System): Student may need to discuss their hold or any outstanding requirements with this office | Contact the Office of Undergraduate Academic Integrity Office: Hillcrest Hall, Room 104 Phone: 540-231-9876 Email: honorsys@vt.edu |
| Parking Services (PK): Student has an unpaid parking ticket or bill | Visit Parking Services at 505 Beamer Way or pay online Phone: 540-231-3200 |
Schiffert Health Center (HS): Student may be missing required immunization records |
Contact Schiffert Health Center Office: McComas Hall Phone: 540-231-6444 Email: health@vt.edu |
Student Conduct (IN DSA): Student conduct hold |
Contact Student Conduct Office Office: 141 New Hall West Phone: 540-231-3790 Email: studentconduct@vt.edu |
Student Conduct (JD): Student may be pending a re enrollment meeting, sanction completion, or more |
Contact Hearing Officer or Student Conduct Office Office: 141 New Hall West Phone: 540-231-3790 Email: studentconduct@vt.edu |
Student Conduct (IN IS): Interim Suspensions |
Contact Hearing Officer or Student Conduct Office Office: 141 New Hall West Phone: 540-231-3790 Email: studentconduct@vt.edu |
Student Medical Insurance (SI): Student may be missing insurance documentation |
Contact the Student Medical Insurance Office Office: Student Services Building, Room 110 Phone: 540-231-6226 Email: smi@vt.edu |